The warranty conditions are standard for this type of equipment and guarantee its normal operation.

The warranty period is specified in the warranty card and starts from the date of purchase of the equipment.

The warranty is valid upon presentation of an original and correctly completed warranty card.

Warranty conditions cover all defects of the goods that are due to production and are not detected during factory inspection.

Defective component is not a reason to replace it. Replacement is performed only after the impossibility to eliminate the defect has been established.

All defects during the warranty period are removed in a certified service of the manufacturer. RTK NET EOOD shall not be liable for loss of information, loss of profit or subsequent losses or damages. Devices in original box, complete set, description of the defect and operating conditions are accepted for complaint.

The warranty is void if attempts are made to repair any damage outside the manufacturer’s certified workshop.

The warranty does not cover damage as a result of: improper operation, improper installation, improper connection to the mains, improper transportation, transport and storage, improper or insufficient maintenance, damage caused by using the equipment in an environment not recommended by the manufacturer (humidity, temperature, voltage, dust, direct sunlight, etc.), damage related to natural disasters, mechanical and / or electric shocks, vibrations, thunder and others that would not occur during normal operation of the equipment.

The warranty does not cover consumables and depreciation defects. RTK NET EOOD is responsible for the lack of compliance of the goods with the sales contract.

Complaints are accepted only at the address of RTK NET EOOD.